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Who We Are

Home Care & Community Support For Older Adults

Under the strong experience and knowledge of more than 450 volunteers, a Board of Directors, and 340 staff, CHATS embraces professional best practices with compassionate dedication.

Strategic Plan 2021–2024

Vision

Older adults live best at home and in their communities.

Mission

CHATS advocates for and delivers high quality, person-centred home and community services, providing dignity and choice for aging at home.

Values

Respect

We are trusted providers and show respect, responsiveness and responsibility in all we do.

Empathy

We care for and about the people we serve, listening to and understanding their needs.

Quality

We act ethically to deliver service excellence.

Collaboration

We partner across the health and social care system to promote the health, safety and independence of the people we serve.

Equity

We reflect diversity, inclusion and equity in everything we do.

Innovation

We anticipate and respond to our environment, innovating to improve outcomes for the people we serve.

Strategic Priorities

Priority #1

Adapt and expand programs and services to address the health and social needs of the people we serve.

Priority #2

Pursue health system integration in order to deliver person-centered care.

Priority #3

Influence system change to recognize the value of home and community care.

 

For a more detailed look at our Strategic Plan for the next three years:

Supporting CHATS

As a not-for-profit charitable organization, CHATS depends on the generosity of valued donors.

Although CHATS is partially funded by the Central Local Health Integration Network, Ontario Ministry of Health and Long-Term Care, and the United Way of Toronto & York Region, the demand for increased services and programs necessitates the need for additional funding.

With your support, CHATS can continue to provide York Region and South Simcoe with leadership that delivers quality care, service, and innovation, while enhancing the independence of older adults living at home.

CHATS’ achievements and service delivery model have been commended by CARF International.

For more information, contact us today at 1-877-452-4287.

Charitable Business Number: 13209 0978 RR0001

Give us a call. We are here to help! 905.713.6596