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CHATS’ Home Safety Services are designed to keep older adults safe in their own homes by providing them with the support they need to age safely, with dignity and choice.

We welcome you to Download Our General Brochure, and to get to know how we help empower older adults to live safely at home below.


Getting Started

For more information, contact us at 1-877-452-4287, or email us at seniorshelp@chats.on.ca.

Home Adaptation & Maintenance Program

The Home Adaptation and Maintenance Program is based out of CHATS’ Office in Bradford. Since its implementation in 2009, this program has helped over 2,100 clients in Northern York Region and South Simcoe age safely in their own homes.

Learn More About Our Home Adaptation & Maintenance Program

Hoarding & Decluttering Support Program

The Hoarding and Decluttering Program seeks to aid York Region residents, aged 25 and up with low to moderate-income, who are living in poor environmental conditions, and are at risk of losing their home.

Learn More About Our Hoarding & Decluttering Support Program

Philips Lifeline

When you experience a fall, medical issue, or another emergency, every second counts. If you are alone, delayed medical care can jeopardize your recovery and your medical independence.

The Philips Lifeline Medical Alert Service provides simple, fast access to help 24 hours a day, 365 days a year.

Learn More About Philips Lifeline

Visiting Program

Newly rebranded to include CHATS’ Telephone Reassurance, Virtual Visiting, and Friendly Visiting programs, these services provide older adults with regular security checks by CHATS’ volunteers. Regular contact promotes safety and security for those aging at home.

Learn More About Our Visiting Program

Vulnerable Persons Registry

The Vulnerable Persons Registry (VPR) is a free and voluntary community-based initiative that provides local policing services with quick access to critical information on vulnerable persons in the community.

Learn More About The Vulnerable Persons Registry

Snow Clearing for Vaughan Residents

Vaughan residents aged 55 and older looking for driveway and walk way snow clearing for the 2024/2025 winter season, can register to receive services from CHATS. This program serves Maple, Kleinburg, Woodbridge, Concord and Thornhill.


Learn more about this program

News & Events

Give us a call. We are here to help! 905.713.6596