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Do you find it difficult to cook your own meals and ensure your nutritional needs are met? Need help but not sure where to start?

At CHATS, we understand. That’s why we’re proud to offer prepared meals that make life easier—with Meals on Wheels.

For information on eligibility and fees, please read our program fact sheet: Meals on Wheels.

Due to supply issues related to the global pandemic, CHATS’ Meals on Wheels provider, apetito, is experiencing significant production challenges. apetito is working hard to build their inventory of meals, however has informed us that the supply issues are such that they cannot guarantee availability of the full range of products at this time.

What does this mean for Meals on Wheels clients?

It means that some of the items you order may not be available at the time your order is put through.

What is CHATS doing to ensure you still receive the meals you need?

If an item in your order is not available one of our Service Coordinators will call you to inform of the non availability and provide you with a choice of available options.

Program Overview

CHATS Meals on Wheels program offers more than 100 tasty and nutritious soups, entrees, breakfasts, and desserts. All products arrive frozen for you to store in your home freezer.

You can conveniently heat the meals directly from frozen in your microwave or oven. Soups can be heated on the stovetop or in the microwave, and desserts just need to be thawed and/or warmed.

All dishes have been created in line with the recommendations of Canada’s Food Guide—with controlled levels of fat and sodium. This means that you can be sure that they are healthy as well as delicious.


Meals On Wheels Manual Order Forms and Menu

Special Diets Accommodated:
  • Diabetic
  • Low-calorie
  • Vegetarian
  • Lactose-free
  • Low fat
  • Low sodium
  • Gluten-free
  • Minced and pureed options

Order Meals on Wheels Online

Choose “Bill my account” as the method of payment, if you do not know your account number, simply insert your name and someone will call to verify.

View the Step-By-Step User Guide

Getting Started

If you have any questions or concerns, contact us today at 1-877-452-4287, or email us at seniorshelp@chats.on.ca.

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Give us a call. We are here to help! 905.713.6596