About Us
CHATS is a not-for-profit organization, advocating for and delivering high-quality, person-centred home and community services to older adults and caregivers living in York Region and South Simcoe.
The CHATS Team empowers and enables older adults to embrace all that their community has to offer. From personal care to healthy aging information and more, CHATS is committed to helping older adults to live best at home in their communities.
CHATS’ achievements and service delivery model have been commended by CARF International.
For more information, contact us today at 1-877-452-4287.
Charitable Business Number: 13209 0978 RR0001
Land Acknowledgement
Aurora, where our Head-office is located, is on the traditional territories of the Wendat, the Haudenosaunee, and the Anishinaabe peoples, whose presence here continues to this day.
We would also like to acknowledge the land we are on is at the meeting place of two treaties, the lands of the Mississaugas of the Credit and those of the First Nations of the Williams Treaty. We would thank them and other Indigenous peoples for sharing this land with us.
We would also like to acknowledge the Chippewas of Georgina Island First Nation as our closest Indigenous community.
CHATS also pays special recognition to the other lands or territories belonging to Indigenous people throughout Ontario and the traditional lands and territories where individuals who connect with CHATS may be coming from.
We acknowledge this land and people because the first step to reconciliation is recognizing the existence of Indigenous people. A shared understanding of how our collective past brought us to where we are today will help us walk together into a better future.
Who We Are
CHATS provides service through a Wellness Framework that enhances program planning and service delivery through healthy aging.
Vision
Older adults live best at home and in their communities.
Mission
CHATS advocates for and delivers high quality, person-centred home and community services, providing dignity and choice for aging at home.
Values
Respect
We are trusted providers and show respect, responsiveness and responsibility in all we do.
Empathy
We care for and about the people we serve, listening to and understanding their needs.
Quality
We act ethically to deliver service excellence.
Collaboration
We partner across the health and social care system to promote the health, safety and independence of the people we serve.
Equity
We reflect diversity, inclusion and equity in everything we do.
Innovation
We anticipate and respond to our environment, innovating to improve outcomes for the people we serve.
Support For Older Adults
Age is just a number. There’s still so much to enjoy and experience.
It’s also OK to ask for help. We can all benefit from the support of our community.
At CHATS, we host a variety of programs that are designed to help older adults unlock the benefits of exercise, mental stimulation, crafts, relaxation, entertainment, and more.
We also provide at-home services that increase at-home safety, access to healthy meals, caregiver relief, and beyond.
Support For Caregivers
Caregivers deserve time to reflect and recharge. It’s okay to ask for help and to take a break.
At CHATS, we employ certified Personal Support Workers who can provide in-home care to loved ones when you need some personal time.
Support CHATS
CHATS depends on the generosity of valued donors.
Although CHATS is partially funded by the Central Local Health Integration Network, Ontario Ministry of Health and Long-Term Care, and the United Way of Toronto & York Region, the demand for increased services and programs necessitates the need for additional funding.
With your support, CHATS can continue to provide York Region and South Simcoe with leadership that delivers quality care, service, and innovation, while enhancing the independence of older adults living at home.